2 to 4 weeks · On quote

UX Research

Understand your users before investing in design or code. We often design for users we have never met. A few well-run interviews save months of unnecessary development.

Who it’s for
Teams torn between several directions
Team
Senior UX researcher, product designer
Duration
2 to 4 weeks
Price
On quote

Who it’s for

Teams torn between several directions, launching a product, or watching their numbers drop without knowing why.

How it works

2 to 4 weeks

  1. 1

    Questions · Week 1

    We define what needs to be learned, who to interview and how to recruit participants.

  2. 2

    Fieldwork · Weeks 1 to 3

    Interviews, workplace observation, prototype testing. In French or English.

  3. 3

    Synthesis · Final week

    What we learned, what to do, and in what order.

What you get

  • Interview guide and recruitment plan
  • Interview synthesis and verbatims
  • User journeys
  • Prioritized recommendations

Frequently asked questions

How many interviews are needed?

Between 6 and 12 per user profile is usually enough to see patterns.

Do you recruit the participants?

Yes, or we can rely on your customers if you prefer. Both options are priced in the quote.

You talk directly to a senior lead

Let’s talk about your UX research

30 minutes to talk it through. You get a team proposal within 48 hours.

The Kapti feed · on LinkedIn

News from the collective, right in your feed

New projects, AI demos, events and open missions: it all goes through our LinkedIn page. One click to follow, nothing to fill in.

Live from LinkedIn 2.4k people follow Kapti Follow us on LinkedIn