Mon site e-commerce est-il concerné par l'European Accessibility Act ?

Les services de commerce électronique destinés aux consommateurs sont concernés depuis le 28 juin 2025. Les microentreprises (moins de 10 salariés et au plus 2 millions d'euros de chiffre d'affaires ou de bilan) en sont exemptées pour les services.

E-commerce, retail, home and decor

A site that sells to everyone, and understands your customers.

Q: Where should we start?

Par un audit des parcours qui comptent : recherche, fiche produit, panier, paiement. On corrige ensuite par ordre d'impact.

Accessibility mandatory since June 2025, AI product search, in-store tools: a small senior team, at a fixed price.

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28 points to check
Free PDF
30 minutes

Kapti and its members have worked for

Titane
Moofize
KparK
Les Raffineurs

2.4k followers on LinkedIn

Three projects, upfront prices

Accessibility (EAA)
Audit, screen reader testing, fixes and accessibility statement.
4 to 8 weeks · from €8,000 excl. VAT
AI product search
Your customers describe what they’re looking for, and the site understands.
3 weeks · from €16,500 excl. VAT
In-store tools
A simple employee app and a shared design system.
6 weeks · from €33,000 excl. VAT

Try the demo

Natural language search and accessible filters, to try in your browser.

E-commerce

Internal project · typical 8-week engagement

An EAA-compliant checkout journey, and a search that understands “blue cushion for grey sofa”

The people you work with

Five senior leads, each with at least 7 years of experience, and a community of 30+ freelancers whose availability we track.

Romain
Thomas
Vincent
Meril
João

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Frequently asked questions

Does the European Accessibility Act apply to my e-commerce site?

Consumer-facing e-commerce services have been covered since June 28, 2025. Microenterprises (fewer than 10 employees and no more than €2 million in turnover or balance sheet total) are exempt for services.

Where should we start?

With an audit of the journeys that matter: search, product page, cart, checkout. Then we fix issues in order of impact.

Is AI search useful for a home decor catalog?

Yes, when your customers search by use or style rather than by product reference. It can be tested on a sample of the catalog before any development.

Is your site compliant?

Start with the checklist: 28 points, 30 minutes, on your own pages.

Get the free checklist